01

Receive

02

Test and Grade

03

Customize Per Order

04

Final Test

05

Clean and Bag

06

Pack and Ship

Every Prology Certified Refurbished product is:

  • Tested with Certified Technician

  • Strictly graded for quality standards

  • Tested twice to ensure functionality

  • Cleaned to look as good as possible

  • Expertly packed for safe travel

  • Ready to use right out of the box

Visual Inspection

Visual Inspection" usually means that the product has undergone a thorough visual examination to identify any visible defects, damages, or issues. This inspection might include checking for scratches, dents, missing parts, and other cosmetic imperfections.

Customization

This involves modifying a product to align with a customer's specific needs or preferences. For example, in the context of electronics, it could mean allowing customers to choose certain specifications, features, or accessories for a device.

Many software applications and digital platforms offer customization options to allow users to adjust settings, layouts, and functionalities to suit their preferences. This is common in operating systems, apps, and websites.

Quality Assurance

QA begins with establishing clear quality standards, guidelines, and specifications that products or services must adhere to. These standards are often set based on industry best practices, regulatory requirements, and customer expectations.

the aim of QA is to enhance customer satisfaction by delivering products or services that meet or exceed expectations and helps build trust and credibility with customers

Nice and Clean

Providing a visually appealing product enhances the excitement of the unboxing experience for customers. Opening a package to find a clean, well-presented product adds to the sense of value and anticipation.

The process you've described showcases the multi-faceted nature of product preparation and shipping. From quality assurance to visual appeal, each step contributes to delivering a product that meets high standards and leaves a positive impression on customers. This attention to detail can make a significant difference in customer satisfaction and brand loyalty.

Right to your Door

After being securely bagged, the product is then sent to the shipping department. Here, it will be carefully packaged in a shipping box along with any necessary padding or protective materials to ensure safe transit. All of our standard orders are shipped using certified carriers like Australia post, FedEx and DHL

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